For information and advice on fire safety in your home please see the Scottish Fire and Rescue website.
You can help to prevent most fires in your home by taking a few simple precautions. Before you go to bed remember to:
- Close all the doors in your home. If a fire starts this will help to prevent it from spreading.
- Put out all cigarettes and empty ashtrays into something that will not burn.
- Unplug all appliances when you are not using them.
- Always make sure that you put out all candles.
- Keep matches where children cannot see or reach them.
- Don't smoke in bed.
- Do not store materials which could catch fire or explode in your home, outbuildings or in shared areas.
- Don't overload electrical appliances.
- Don't leave cables lying where someone could trip over them and knock over an electrical appliance.
- Check your smoke alarms regularly.
We have installed electrical mains supplied smoke alarms in all our properties which are tested annually during your gas service visit.
You should also test your smoke alarm yourself on a weekly basis by pressing the test button. The smoke alarms are fitted with a back-up battery in case there is a power failure and you will hear an intermittent 'bleeping' sound whenever the battery is running low.
For your own safety, make sure you have spare batteries available.
If you think there is a problem with your smoke alarm or want advice on how to use it, please call us on 0141 552 7477.
Accidents do happen and it is important that you have contents insurance to cover any damage to your valuables. Please make sure that you have full insurance, which covers risks such as fire, flood and leaking water pipes. You can suffer severe financial loss if you do not have insurance cover.
Please call the office to find out about affordable contents insurance by THiS Tenants Contents Insurance or ask us to send out a pack.
It's important for us to remind residents to keep themselves safe by making sure their homes are secure at all times. Police Scotland give the following advice for residents dealing with uninvited (bogus) callers:
Bogus callers are criminals who claim to be something or someone they're not in order to get into your home or access your personal details. They may call at your door or telephone you. If someone calls at your door that you are not expecting and that you do not know, then don't let them into your home.
When answering the door:
- Always put your door-chain on before answering the door (only put the door-chain on when a caller arrives at your door - keeping the chain on at all times could delay your ability to leave your home if a fire were to occur).
- If you do not know the person who is calling, and you are not expecting them, do not let them in.
- Never let people try to persuade you to let them enter your home.
- If the caller requires a telephone call to be made, Always make the call on their behalf - never let them into your home to make the call themselves.
- If the person refuses to leave your door, call 999 and ask for the police.
- Bogus callers can be male or female, young or old - do not be fooled by the caller's appearance.
- When answering the telephone:
- Never give out your credit card or bank card details to strangers on the telephone.
- Never give out any personal details if you are uncertain about the identity of the caller.
- Never allow yourself to be persuaded to give out personal information.