Universal Credit – what you need to know

 

The UK Government will soon introduce the full service version of Universal Credit (UC) in Aberdeen, Glasgow, East Renfrewshire and Renfrewshire.

 

This will mean many more Spire View tenants having to claim UC.  UC is designed to replace Tax Credits, Housing Benefit, Income Support, Employment and Support Allowance (income-related) and Jobseekers Allowance (income-based).

 

Universal Credit (UC) full service roll-out is scheduled for Springburn job centre on 31st of October 2018.

 

If you attend this job centre to either make a claim for the first time or you have had a change in your circumstances (you have stopped working, change in any of your benefits) you will have to claim UC.  You will not need to apply for UC if you are old enough to qualify for Pension Credit or if you are responsible for three of more children.

 

UC claims have to be made and managed online; therefore you will need access to a computer, an email address and a bank account to be able to make a claim.  However, in certain circumstances tenants can make an application for UC over the phone – if you are unsure please phone 552 7928 to make an appointment with the money advisor.

 

The first payment of UC will not normally be made until 5 weeks after the date of claim and further payments will include a housing element, which is intended to cover your monthly rent payment.  This will be paid directly to you rather than Spire View; therefore you must make sure that you use this money to pay your rent in full and on time.  In Scotland, new UC claimants will be offered the option of having their housing element paid direct to their landlord and we encourage you to do this, please contact office for details.

 

Also, you can request an advance payment of UC if you will find it difficult to wait for your first payment, though this would need to be paid back within 6 or 12 months.

 

Top tips if claiming UC:

 

·         Phone 552 7928 to make arrangements to pay your rent

·         Remember to apply for Council Tax Reduction through Glasgow City Council as UC does not include any amount to cover Council Tax payments

·         If you do not understand how your award has been calculated or your benefit is sanctioned/reduced for any other reason, phone 552 7928 to make appointment with money advisor

 

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