Tenant Satisfaction with Repairs

Copperworks prides itself on providing a high standard of repairs. Every month, we carry out a 10% sample survey of all tenants who have had repairs carried out during that period. 

We really appreciate tenants taking the time to answer our survey questions as this allows us to resolve any potential issues, monitor contractor performance and also to ensure that we meet the Repair Response Timescales.

If you would like to discuss any matter relating to tenant satisfaction, please contact a member of tour Maintenance Team.