Service Standards

Copperworks Housing Association is aware that the way we present ourselves is just as important as the services we provide. 

These Service Standards are our commitment to you. They outline the specific service that will be delivered and explain the quality of the service that can be expected. 

If you are unhappy with any aspect of our service please contact us. You have the right to make a complaint about the services we provide, and you can find out more information about this in the 'Make a Complaint' section of our website.